FAQ

Q. What is home health care?

A. Home care is health care delivered in an individual’s home.  Services may include skilled nursing, personal cares, physical, occupational and speech therapy, medical social services, home maker services, personal emergency response systems, and respite to a primary caregiver, among others.

Q. What are the advantages of home health care?

A. Home health care allows you or your loved one to live in the comfort of your own home, preventing or delaying the need to go to a hospital or long term care facility.  We believe that you or your loved one will be happier and healthier in your own home.

Q. How is Iowa Home Care different?

A. We’re independently owned and operated. Everything we do is done with love, kindness, and respect for our client.  We include personal touches like complimentary aromatherapy, soft tissue massage and more.

Q. How do I seek home care for myself or a loved one?

A. Call us at any of our locations and we will take it from there.  We realize this is a stressful time for your family and we will make it simple.  We’ll contact your physician, verify your insurance, and visit you in the comfort of your own home. If you are in the hospital, skilled nursing unit or a residential care facility, prior to discharge we can visit you to ensure a smooth transition to home.  Iowa Home Care is only a phone call away, and we’re here to serve you.

Q. Who pays for home care?

A. Home care is covered by most insurance plans, including Medicare and Medicaid. Our team of professionals will work with your insurance provider to verify your coverage. Other coverage options include Private Insurance, Veterans Administration, Waiver Programs, local county funds, and private pay.

Q. Do you only work with seniors?

A. No. We serve everybody; infants, children, adolescents, and adults of all ages.

Q. Do you communicate and coordinate with my regular doctors?

A. Yes. In fact, your doctors appreciate getting feedback from us, and knowing you’re in good hands.

Q. I just had an accident and I was injured. Does home care make sense for me?

A. Absolutely. Our Medical Social Workers and Therapists will assist you with rehab or any special equipment that you might need. Our Nurses will help with any medications or wounds, and our Home Health Aides can assist you with personal care needs. At Iowa Home Care, everyone works together so you can go home.

Q. What about if I have a hip replacement? Or knee(s)? Shoulder(s)? Will Iowa Home Care work for me?

A. Yes. Just like we’d help if you had an accident, our Medical Social Workers and Therapists will assist you with rehab or any special equipment that you might need. Our Nurses will help with any medications or wounds, and our Home Health Aides can assist you with personal care needs. Our team works together so you can go home after a joint replacement.

Q. How often will someone visit me?

A. The frequency of our visits will be determined by the services we’re providing. We’ll call ahead to confirm the visits, and make sure we properly identify ourselves when we arrive. Iowa Home Care doesn’t want there to be any surprises or uncertainty.

Q. Where are your offices? Who can you serve?

A. Iowa Home Care has offices in Boone, Des Moines, Fort Dodge, Marshalltown, Ottumwa, and Pella. We have clients in many, many Iowa counties.